Refund Policy

Policy Author:
Student Accounts, Business Affairs

Responsible Office – Department:
Student Accounts, Business Affairs

Effective Date of Policy:
March 5, 2025

Refunds are processed to students when there is a credit balance on an account and all financial aid and/or loans have been received and applied to an account. Refunds are processed weekly, beginning after mid-semester.

The Office of Student Accounts will notify students when a refund is being processed for them. Students do not need to request a refund.

Students may receive electronic refunds by setting up a refund profile in their Self-Service student finance account. Electronic refunds will be received more quickly than paper check refunds processed by the Office of Business Affairs. Paper checks are mailed to the address on file for the student. Students are responsible for ensuring their address is current with the Registrar’s office. Students are also responsible for ensuring their electronic refund profile information is kept current. Daemen University does not collect or retain banking information from our students. All such information is maintained by a third-party service provider.

Updated on March 6, 2025

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